AppTegral is committed to providing world-class, round-the-clock support. Our dedicated team is always ready to assist with any queries or challenges you face, ensuring a smooth, uninterrupted experience.

We've made reporting issues seamless. Within Tegral, there's an internal section dedicated to reporting bugs, issues, or seeking support. Simply log the problem, and you can track its status in real time. Managers also have the visibility to oversee these reports, ensuring transparency and swift resolutions.

Your feedback is invaluable to us. We have a dedicated portal for update requests. Simply submit your ideas, and they will be sent to the system administrator of your company for initial review. Once approved, these suggestions come directly to us, and we initiate the process of bringing your vision to life.

After submitting your idea via our update request portal, it first goes to your company's system administrator for approval or rejection. If approved, it then comes to our attention. We will review it, provide an estimated delivery timeline, and keep you updated every step of the way until it's implemented.

Yes, we've ensured that learning to use Tegral is a breeze. We provide an internal user guide and video tutorials for every feature within the app. These resources are designed to be straightforward and user-friendly, making it incredibly simple for anyone to get started and harness the full potential of Tegral.

Tegral is optimized for the latest versions of the following web browsers:

• Microsoft Edge

• Mozilla Firefox

• Google Chrome

• Apple Safari

For the best user experience and to ensure all features function optimally, we recommend using these browsers and keeping them updated to their latest versions.

Within the app, there's a dedicated 'Emergency Support' section. Here, you can report mission-critical issues for immediate attention. Premium subscribers can also reach out to their dedicated account manager for swift assistance.

For transparency, we maintain a 'Service Status' page that you can access at any time. This page offers real-time updates on any ongoing issues or scheduled maintenance, ensuring you're never left in the dark.

When you report an issue via the internal section in Tegral, you can actively track its status and resolution. This allows you to stay updated on the progress and solutions provided by our team.